Custom Order Policies

  • When ordering a custom sheet, please remember that you will need a PRE-MADE seamless file emailed to in order to have your order fulfilled.
  • You will have a 24 hour time frame from when your order is confirmed to email your files with order number or else a refund will be sent for custom sheet(s).
  • File colors may be slightly different on actual prints depending on your display screen settings. Unless the colors on the prints are off completely, reprints will not be available without purchasing a new sheet. However, we will always strive to give you the most vibrant and highest quality prints possible.
  • Due to the custom nature of the sheets, refunds and returns will not be accepted.
  • Absolutely under no circumstances will I alter another artist’s work, if you have an issue with image itself, please reach out to original designer.
  • If you have a specific scaling size you would like for your sheets, please specify in notes, otherwise pattern scaling will default to RTS sheets’ sizes.
  • For any other questions, please contact us at Thank you!